Frequently Asked Questions

The product categories translations have not been imported
Last Updated 2 years ago

First check that all these plugins are installed and activated:
- FG Magento to WooCommerce Premium
- the WPML add-on for FG Magento to WooCommerce Premium
- the WPML plugin

Secondly, check that all the languages used in Magento are activated on the WPML > Languages screen

Thirdly, check that the main language is configured on the WPML > Languages screen

Then check that the checkbox "Adjust IDs for multilingual functionality" is unselected (found in the "Make themes work multilingual" section on the WPML > Languages screen)

And lastly, check that the current language is defined as the main language in the top toolbar.

Please note that you must not change the current language during the import.

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