Frequently Asked Question

I get this error: "Fatal error: Uncaught Error: Call to undefined function utf8_encode()"
Last Updated 6 years ago

Please make sure that these packages are installed by either asking your web host provider if you are on a shared hosting or install them by yourself:
  • phpX.X-mbstring (where X.X your version for example php7.0-mbstring) 
  • phpX.X-xmlrpc
  • php-patchwork-utf8

On Ubuntu you can do this:
sudo apt-get install php-xml
and on CentOS:
yum install php-xml

If these packages are missing, you will encounter a lot of these errors in WordPress and not only with our plugin.

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