Terms of service

The present conditions of sale are concluded on the one hand by Frédéric GILLES and on the other hand, by any natural or legal person wishing to proceed to a purchase via the website hereinafter referred to as “purchaser”.

Object

The present conditions of sale aim at defining the contractual relations between Frédéric GILLES and the purchaser and the conditions applicable to any purchase carried out through the merchant Frédéric GILLES website, whether the purchaser is a professional or a consumer.

The acquisition of a good or a service through this website implies unreserved acceptance of the present conditions of sale by the purchaser.
These conditions of sale will prevail on all other General or specific, not expressly approved by Frédéric GILLES.

Frédéric GILLES reserves the right to modify his conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the purchaser.

Characteristics of the goods and services offered

Products and services offered are those which appear on the website https://www.fredericgilles.net. Each product is accompanied by a description.

Pricing

Catalog prices are excl. VAT in Euros (EUR).

European purchasers are subject to applicable VAT rate in their country. The VAT is displayed on the checkout page after entering the country field.

Frédéric GILLES reserves the right to modify the prices at any time, on the understanding, however, that the price appearing in the catalog the day of the order will be the only applicable to the purchaser.

Support

Three months of support are included with each product. The purchasers can contact the support team through https://www.fredericgilles.net/support/.

Order

The payment of the order entails acceptance of the present conditions of sale, recognition in having perfect knowledge and renunciation to take advantage of its own conditions of purchase or other conditions.

All the data supplied and recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by e-mail confirmation of registered order with a link to download each purchased product.

Refund policy

The digital products are not refundable. If the purchaser encounters any issue in the use of the products, he can contact the support at https://www.fredericgilles.net/support/

Payment

The price is payable to order.

Payments will be made either by Paypal or by credit card through the Stripe gateway. Both payment gateways are secure and use the SSL/TLS protocol (Secure Socket Layer / Transport Layer Security) in such a way that the information transmitted is encrypted by a software and that no third party can take note during transit on the network.
Purchaser’s account will only be debited during the shipment of the products or the services available and only the amount of goods or services delivered or downloaded.

Responsibility

The seller, in the process of selling online, is only bound by an obligation of means; its responsibility shall not be held liable for a damage resulting from the use of the products such as data loss, hacking, virus, rupture of the service, or other unintended problems.

The purchaser is strongly encouraged to backup his WordPress site before using the products.

Intellectual property

All the elements of the Frédéric GILLES website are and remain the intellectual and exclusive property of Frédéric GILLES.
No one is authorized to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the website they are software, visual or sound.

Personal data

In accordance with the law on data processing, files and freedoms of January 6, 1978, the identifying informations to purchasers may be subject to automated processing.

Frédéric GILLES reserves the right to collect informations about the purchasers and their orders.

Purchasers can oppose the disclosure of their details by notifying Frédéric GILLES. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

Archiving – Proof

Frédéric GILLES will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of Frédéric GILLES will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Settlement of commercial disputes

The conditions of online sale are subject to French law.